Support

We're here to help. Reach out with a question, a bug report, or a feature idea — and we'll get back to you within one business day.

Email support

The fastest way to reach a human. Include your account email and a short description of what you're running into.

support@bumpis.com

Typical response time: within 1 business day (Mon–Fri, 9am–6pm PT).

Other ways to get help

Help Center

Step-by-step guides for setting up your card, customizing your profile, and sharing.

FAQ

Quick answers to the questions we get most often.

Setting up your NFC card

Activating, programming, and troubleshooting your physical Bümpis card.

Microsoft SSO (IT admins)

Tenant approval and admin consent for Microsoft Entra sign-in.

Specialized contacts

Privacy & data requests

Access, correction, deletion, or export of your personal data.

privacy@bumpis.com

Security issues

Report a vulnerability or a suspected security incident.

security@bumpis.com

Teams & enterprise

Volume orders, custom branding, SSO, and team rollouts.

sales@bumpis.com

Using the mobile app?

If you're running into a crash or unexpected behavior on iOS or Android, include the following in your email so we can reproduce it quickly:

  • Device model and OS version (e.g. iPhone 15 Pro, iOS 18.2)
  • App version (visible in Settings inside the app)
  • What you were doing when the issue happened
  • A screenshot or short screen recording, if possible